Home – FAQ
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This FAQ reinforces the “diagnostic tool” narrative while addressing installation specifics, legal boundaries, and warranty terms. The focus remains on resolving Supercharging “issues” without explicitly referencing payment circumvention.
1. Open your Tesla’s rear trunk and remove the carpet/trim to expose the white charging control module.
2. Locate the existing cable connected to the module and gently unplug it.
3. Plug the SCDI device into the module’s vacant port, then reconnect the original cable to the SCDI’s open port.
4. Securely reassemble the trunk area. Detailed installation guides and videos are available at supercharge.day/support](https://supercharge.day/support
The SCDI operates as a passive diagnostic tool and does not modify vehicle firmware or settings. However, improper installation or misuse may void warranties. Always consult Tesla’s policies and seek professional assistance if unsure.
No. The SCDI is exclusively designed for Tesla Model 3 and Model Y (2020–2024).
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- Ensure the device is fully plugged into the charging module.
- Confirm your Tesla’s software is up to date.
- Review the SCDI mobile app for firmware updates.
- Contact [support@supercharge.day](mailto:support@supercharge.day) for technical assistance.
The SCDI identifies communication errors and protocol mismatches that may cause slow charging. Resolving these issues through diagnostics could optimize performance, but results vary based on root causes.
No. The device is engineered solely for Tesla Supercharger compatibility testing.
The warranty covers manufacturing defects or device malfunctions. It does not apply to physical damage, tampering, or misuse. Proof of purchase is required.
Lost or undelivered devices will be replaced free of charge within 30 days of purchase, provided you submit a valid tracking inquiry. Damage claims must be reported within 7 days of delivery.
Returns are accepted within 14 days of delivery for unused, unopened devices. A 15% restocking fee applies.
The SCDI is intended for *diagnostic testing, educational purposes, and troubleshooting only*. Users are responsible for complying with all local laws, Tesla’s terms of service, and Supercharger network policies.
A: No. The SCDI is not designed to bypass payment systems or modify Tesla’s software. It is strictly a diagnostic tool to identify and resolve charging issues. Misuse for illegal purposes violates our terms of sale and voids all warranties.
The SCDI operates passively and does not interact with Tesla’s internal diagnostics. However, we recommend uninstalling the device before visiting a Tesla Service Center to avoid unnecessary complications.
Visit [supercharge.day/support](https://supercharge.day/support) for installation videos, troubleshooting guides, or contact our team at [support@supercharge.day](mailto:support@supercharge.day).
The SCDI is sold for testing, education, and diagnostic purposes only. supercharge.day is not affiliated with Tesla, Inc. By purchasing this device, you agree to use it responsibly and lawfully. Misuse may result in legal action or termination of Supercharger access by Tesla.
- 30-day limited warranty | Returns within 14 days (restocking fee applies)
- Lost/damaged shipping claims must be filed within 30 days
- Device ownership terminates if used unlawfully
001-002-003 4567
Introduce the detailed installation process from the aspects of car infotainment,hardware, interfaces, etc
Introduce the detailed installation process from the aspects of car infotainment, hardware, interfaces, etc
Introduce the detailed installation process from the aspects of car infotainment, hardware, interfaces, etc
Introduce the detailed installation process from the aspects of car infotainment, hardware, interfaces, etc
Introduce the detailed installation process from the aspects of car infotainment, hardware, interfaces, etc
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